You don’t! You’re free to do all of this yourself if you wish. However, you do this at your own risk. And in about 90% of cases we manage to stop a client from doing something that would have caused them problems with their applications, maybe even a refusal. You are also free to defend yourself in court, or treat your own medical problems. However, you are missing out on the services of an experienced professional who has been through this process many times before. What price do you put on your future, or the future of your loved one?

We are Registered Migration Agents (RMA), registered with MARA (Migration Agents Registration Authority, which is run by the Department of Immigration and Citizenship) in Australia. Our MARN (Migration Agents Registration Number) is 0959797. It is illegal in Australia to give migration advice unless you are an RMA, so yes it’s a form of licensing. So yes, we are.

You’re always free to deal with another agent, and we’re too professional for bad-mouthing. However, most agents will specialize in an area or a demographic (market) that they’re familiar and experienced with. There are some areas where we pass work onto other agents who have greater expertise than us.
We specialize in visas from the Philippines, because we have a wealth of experience with Filipino culture (my wife is Filipina, and I’ve had over a decade of association with the country and people). We have an office here. We live here. And we know the cultural and bureaucratic peculiarities. I tend to talk to the Australian party in a visa application, and Mila deals with the Filipinos. It’s a good combination, and it works well. Please read this BLOG post

Our main office is in Manila, where it’s very affordable to fill your office with low-paid staff. And many agents do just this. One agent, and 15 staff members doing most of the work. If we did this, we could handle more clients and process more applications…..but we place quality over quantity. ALL visa applications are personally handled by Jeff Harvie, our Registered Migration Agent. Our few support staff handle reception and clerical work only. Nothing more